Privacy Policy

Introduction

Welcome to MoodMentor. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using MoodMentor, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you create an account, we collect:

• Email address
• Display name (optional)
• Account creation date
• Authentication credentials (encrypted)

Mood Data

The core of our service involves collecting your mood entries, which include:

• Mood ratings (1-10 scale)
• Tags you select (e.g., Sleep, Exercise, Work)
• Journal entries (optional free-text notes)
• Date and time of each entry

Usage Data

We automatically collect certain information when you use the app:

• Device type and operating system
• App version
• Crash reports and error logs
• Feature usage patterns (anonymized)

How We Use Your Information

We use your information to:

• Provide and maintain our mood tracking service
• Generate personalized AI insights based on your mood patterns
• Send you notifications and reminders (if enabled)
• Process subscription payments through our payment providers
• Improve our app and develop new features
• Respond to your support requests
• Comply with legal obligations

Insights and Data Processing

Our insights feature analyzes your mood data to identify patterns and provide recommendations. Here's how it works:

• Your mood data is processed by our secure cloud servers
• Analysis is performed using trusted third-party services with strict data handling agreements
• No personally identifiable information is shared with analysis providers
• Your data is not used to train third-party models
• Generated insights are stored in your personal, encrypted account

Data Storage and Security

We take the security of your data seriously:

• All data is stored on enterprise-grade cloud infrastructure
• Data is encrypted in transit and at rest
• We use industry-standard authentication protocols
• Access to user data is strictly limited to essential personnel
• We regularly audit our security practices

Third-Party Services

We work with trusted third-party services for:

• Authentication and secure data storage
• Subscription and payment management
• Insight generation and analysis
• App stability monitoring and crash reporting

Each third-party service has its own privacy policy, and we encourage you to review them.

Your Rights and Choices

You have control over your data:

• Access - View all your mood data within the app
• Export - Download your data as PDF or CSV at any time
• Correction - Edit your profile information in Settings
• Deletion - Request complete account and data deletion by contacting support
• Notifications - Control notification preferences in the app
• Opt-out - Disable analytics collection in your device settings

Data Retention

We retain your data as follows:

• Active accounts: Data is retained as long as your account is active
• Deleted accounts: All personal data is permanently deleted within 30 days
• Anonymized analytics: May be retained indefinitely for service improvement

Children's Privacy

MoodMentor is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.